Last updated: January 21, 2026

1) Data Controller / Who we are

1 ROCKET DIGITAL CLUSTER S. de R.L. de C.V. (“DC Platforms,” “we,” “us,” or the “Controller”) is responsible for the processing of personal data collected through this website and related channels (forms, email, chat, and business communications).

Address: Calle Pino #113, Francisco Murguía El Ranchito, Toluca, Estado de México, México. CP 50130

2) Personal data we collect

We may collect the following categories of personal data:

  • Identification & contact: name, email address, phone number.

  • Professional data: company, job title/role, industry, company size, country/city, high-level requirements.

  • Communications: messages, demo/support requests, call notes and/or recordings (where applicable and disclosed).

  • Technical & usage data: IP address, device/browser type, pages visited, timestamps, cookie/analytics identifiers.

Sensitive data: We generally do not request or intend to collect sensitive personal data via the website. If we ever need to process it, we will do so in accordance with applicable law and obtain explicit consent where required.

3) Purposes of processing

Primary purposes (necessary):

  • Respond to contact, pricing, and/or demo requests.

  • Manage business and technical communications related to your request.

  • Operate, administer, and secure the website (security logs and abuse prevention).

Secondary purposes (optional):

  • Send marketing communications (updates, events, content, use cases).

  • Website analytics to improve user experience and campaign performance.

To opt out of secondary purposes, email: support@dcplatforms.com.

4) Legal basis

We process data based on the relationship arising from your request (contact/demo), compliance with legal obligations, and/or your consent where required (e.g., marketing and certain cookies).

5) Data sharing and international transfers

We may share personal data with:

  • Vendors supporting hosting, analytics, CRM, email delivery, support, and cybersecurity (service providers/processors).

  • Authorities when legally required.

Where international transfers occur (e.g., cloud infrastructure), we implement reasonable contractual and security measures to protect your information.

6) Cookies and similar technologies

We use cookies and similar technologies for:

  • Core website functionality.

  • Audience measurement and analytics.

  • Advertising/remarketing (if applicable).

You can manage cookies via your browser settings and/or our cookie banner or preference center (if enabled). Disabling cookies may impact certain features.

7) Security measures

We maintain reasonable administrative, technical, and physical safeguards (e.g., access controls, encryption in transit, monitoring). No system is 100% secure, but we work to reduce risks.

8) Data retention

We retain personal data only as long as necessary to fulfill the purposes described above, comply with legal obligations, and address potential claims. We then delete or securely anonymize it.

9) Your rights and choices

Depending on your jurisdiction, you may have rights to access, correct, delete, object, restrict processing, or withdraw consent. Requests can be submitted to: support@dcplatforms.com.

We may request identity verification and will respond within applicable legal timeframes.

10) Third-party links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy notices.

11) Privacy in the DC Platforms product (Customer use of the platform)

When a customer company uses DC Platforms to manage data center operations, that customer typically acts as the Controller for personal data of its users (employees, contractors, visitors), and DC Platforms may act as a Processor, according to the contract and the customer’s instructions.

If your data was collected inside the platform by a customer, please refer to that customer’s privacy notice and contact them to exercise your rights.

12) Updates to this Privacy Notice

We may update this Privacy Notice from time to time. We will post the current version on this website with the “Last updated” date.

13) Contact

For privacy questions or requests:

Email: support@dcplatforms.com

Address: Calle Pino #113, Francisco Murguía El Ranchito, Toluca, Estado de México, México. CP 50130